Digital and cognitive strategist, customer-centric consultant with more than 20 years of international experience in transforming the way companies engage with their customers.
Currently helping Retail (http://www-935.ibm.com/industries/retail/) & Consumer Products (http://www-935.ibm.com/industries/consumerproducts/) companies re-imagining their user experience by leading digital transformation initiatives leveraged with the power of digital and cognitive enablers: Cloud, Big Data & Analytics, Mobile, Social Business & Smarter Commerce combined with Design Thinking techniques to ensure user-centric designs and cognitive innovation.
Strong consulting background and communication skills involved in >20 full cycle programs and a long experience dealing with C-level executive from various blue-chip organizations.
Passionate about honesty and genuineness as the values that can make a better world.
Specialties: Organizational transformations and ROI, strategic planning and road map, sales & bid management, Program & Project Management (PMP certified), CRM - Digital Marketing - User Experience - Cognitive